Privacy Policy

A legal disclaimer

Last Updated: 19/09/2025

At Heart and Home Support, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us through our website and services.

Information We Collect

We may collect personal information such as:

Your name, email address, phone number, and other contact details.
Health, care, or service-related information you choose to share with us.
Payment and billing information when applicable.
Website usage data (such as cookies or analytics) to improve your experience.

How We Use Your Information

We use your information only for purposes related to our services, including:

Responding to inquiries and service requests.
Providing home and personal support services.
Communicating updates, scheduling, or changes.
Meeting legal, regulatory, or safety requirements.

How We Protect Your Information

We take appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Sharing of Information

We do not sell, trade, or rent your personal information. Information may only be shared when:

You provide consent.
It is required by law or regulation.
It is necessary to deliver services (e.g., coordinating with healthcare professionals or trusted service providers).

Your Choices

You may:

Request access to the information we hold about you.
Ask for corrections or updates to your information.
Withdraw consent to use your information, subject to legal and service obligations.

Disclaimer

The information provided on our website is for general informational purposes only and should not be considered as medical, legal, or professional advice. We make every effort to ensure accuracy but do not guarantee completeness or reliability of content. Use of our services is at your own discretion and risk.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@cleosheartandhome.ca
Phone: 226-260-2983
Website: www.cleosheartandhome.ca